💳 Refund & Cancellation Policy – PrintMyPhoto

At PrintMyPhoto, operated by Ampri Technologies Pvt Ltd, all our products are customized and made to order. Please read our Refund & Cancellation Policy carefully before placing an order.

1. Order Cancellation

  • Once an order is placed, it can be canceled only before the printing/production process starts.

  • If production has already begun, the order cannot be canceled.

To request cancellation, contact us immediately at:
📧 customercare@printmyphoto.co.in
📞 +91 737 839 1361

2. Refund Policy

Since products are personalized, refunds are provided only in the following cases:

✔ You received a damaged product
✔ You received a defective product
✔ You received a wrong item

3. How to Request a Refund

To be eligible for a refund/replacement:

  • Contact us within 48 hours of delivery

  • Share clear photos/videos of the issue

  • Provide your Order ID

Email us at:
📧 customercare@printmyphoto.co.in

4. Non-Refundable Situations

Refunds will not be provided for:

❌ Customer changed their mind
❌ Incorrect photo uploaded by customer
❌ Spelling or design mistake approved by customer
❌ Delay caused by courier partners
❌ Minor color variations due to screen/print differences

5. Replacement Policy

In valid cases, we will:

  • Reprint and resend the product at no extra cost
    OR

  • Provide a refund to the original payment method

Decision will be made by PrintMyPhoto after verification.

6. Refund Processing Time

  • Approved refunds will be processed within 5–7 business days

  • Amount will be credited to the original payment method

7. Contact Us

For any refund or cancellation related queries:

PrintMyPhoto – Ampri Technologies Pvt Ltd
📧 Email: customercare@printmyphoto.co.in
📞 Phone: +91 737 839 1361