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Frequently asked questions
My order hasn't arrived yet. Where is it?
Once your order is shipped, you’ll receive a tracking link by SMS/email. You can use it to check the real-time status. If you still need help, contact our support team.
Do you deliver on public holidays?
Delivery on public holidays depends on our courier partners. In most cases, deliveries resume the next working day.
Do you deliver to my postcode?
We deliver to most locations across India. You can check service availability by entering your PIN code at checkout.
Is next-day delivery available on all orders?
Next-day delivery is not available on all orders, especially for customized products. Delivery time depends on product type and location.
Do I need to be there to sign for delivery?
In most cases, a signature is not required. However, someone should be available at the address to receive the package safely.
